If your Eufy baby monitor is turning off intermittently and you’re not sure what to do, keep reading.
In this post, I’ll explain the possible reasons behind this problem and how to resolve it.
Reasons Your Eufy Baby Monitor Keeps Turning Off
If your Eufy Baby Monitor keeps turning off, here are some common reasons behind this issue:
- Low Battery: Eufy baby monitors are powered by rechargeable batteries. If the battery is low, the monitor may turn off automatically. You can check the battery level on the monitor’s display or through the Eufy Security app.
- Power Source: If the power source is loose, the monitor may turn off frequently.
- Signal Interference: The Eufy baby monitor uses a wireless signal to transmit the video and audio data. If there is interference from other electronic devices or the Wi-Fi network, the monitor may turn off.
- Firmware Update: Sometimes, the monitor may turn off during a firmware update. Or if the firmware in your device is outdated, it might cause some glitches, resulting in frequent power disconnections.
Tips to Fix Your Eufy Baby Monitor That Keeps Turning Off
If your Eufy baby monitor keeps turning off, there are several steps you can take to fix the issue. Here are some troubleshooting steps to follow:
Check the Battery Level
If the battery of your Eufy baby monitor is low, it may not have enough power to operate properly, and the monitor may turn off unexpectedly.
By checking the battery level and ensuring it is adequately charged, you can eliminate low battery level as a potential cause of the issue.
Also, over time, rechargeable batteries can degrade and lose their capacity to hold a charge. If you have been using the same battery for a long time, it may not provide sufficient power to the monitor, causing it to shut down. In such cases, replacing the battery with a new one can help resolve the issue.
Make sure you unplug the baby monitor from power before installing a new battery.
If the battery checks out and you’re still experiencing the power issue, continue to the next step.
Check the Power Source
If you are using the baby monitor with an AC adapter, ensure that it is properly plugged into a working electrical outlet. Sometimes, the adapter may come loose or disconnect, causing the monitor to lose power and turn off. Check the adapter’s connection and make sure it is securely plugged in.
More so, ensure that the electrical outlet you are using is providing a stable power supply. Fluctuations or interruptions in the power source can cause the monitor to shut down. Try plugging the monitor into a different outlet or use a surge protector to ensure a stable power supply.
You’ll also need to check the power cord and connectors for any signs of damage, fraying, or wear and tear. A damaged cord or connector can cause an intermittent power supply or loss of power, resulting in the monitor turning off. If you notice any damage, replace the cord or connector as needed.
Some baby monitors have power-saving settings that automatically turn off the monitor after a certain period of inactivity. Check your Eufy baby monitor’s settings to see if there are any power-saving features enabled that may be causing it to turn off unexpectedly. Adjust the settings as needed to prevent premature shutdowns.
If the issue persists, you may need to consider other troubleshooting steps.
Electronic devices, such as Wi-Fi routers, cordless phones, or Bluetooth devices, can interfere with the signal of your Eufy baby monitor and cause it to turn off. Try to keep your baby monitor away from such devices, especially if they are in proximity to the baby unit or the receiver unit.
Keeping the baby monitor at a reasonable distance from other electronic devices can help reduce interference and improve its performance.
More so, physical obstructions, such as walls, furniture, or large metal objects, can block or weaken the signal of your baby monitor, causing it to lose connection and turn off. Try to remove or minimize potential signal blockers between the baby unit and the receiver unit.
For example, placing your Eufy baby monitor in a clear line of sight, away from walls or large furniture, can help reduce interference and improve the signal quality.
Reducing interference from other devices and obstacles can improve the performance of your Eufy baby monitor and prevent it from turning off unexpectedly. If the issue persists, see the next step.
Reset the Monitor
If the above steps do not work, try resetting the monitor. To do this, press and hold the power button for 10 seconds until the monitor turns off. Release the button and turn on the monitor again.
Resetting the Eufy baby monitor can help clear any temporary glitches or settings that may be causing it to turn off repeatedly. It essentially restores the monitor to its default settings and can help resolve any software or firmware-related issues.
If the problem persists after resetting the monitor, continue to the next step.
Updating the firmware of your Eufy baby monitor can help ensure that it has the latest bug fixes, improvements, and compatibility updates, which can resolve issues like frequent turning off.
Follow these steps to check and update your Eufy baby monitor firmware:
- Open the Eufy Baby app on your phone/tablet.
- Next, tap Me then tap My Devices.
- Tap Baby Monitor. Then tap About Device.
- Now, tap the Check for firmware update button. The app will automatically check for new firmware updates. If your baby monitor has a new firmware update, it will be indicated on the screen.
- If the app says a new firmware update is available, tap the Update Now button. Your baby monitor camera will update the firmware automatically.
If your Eufy baby monitor is turning off repeatedly, there may be several reasons behind this, and you can fix most of them through basic troubleshooting. Follow the above steps to resolve the issue and ensure that you can keep an eye on your baby.
If none of the above steps work, contact Eufy customer support for assistance. They may suggest additional troubleshooting steps or offer to replace the device if it is defective.