Arenti Camera Night Vision Not Working [How to Fix]

Your Arenti camera night vision used to work perfectly until a few days ago. Once night falls, the camera’s footage gets so dark that you can’t see the objects around it. How do you solve this problem?

The quickest way to fix an Arenti camera with bad night vision is to reboot the camera. You can also try disconnecting and resyncing the camera to your account to resolve the issue.

If these tips don’t work, keep reading this article to find more solutions.

Table of Contents

How to Fix Arenti Camera Night Vision Problems

Enable Night Vision on Your Camera

Before you start applying any solutions here, you must enable the night vision option on your Arenti camera. Of course, you probably activated night vision when you first installed your camera.

But you or someone else might have mistakenly disabled the feature while adjusting the camera’s settings. To rule out this possibility, you must re-activate the camera’s night vision.

Here’s how to do that:

Open your Arenti app and click on your camera.
Then, choose Settings.
Next, tap Basic functions and select Image Setting.
Now, choose Night Vision.
Then, click on Automatic for the best image quality.

Then, wait until night to check your camera’s footage. If the image on the camera is still so dark, move on to the next step.

Charge Your Camera Battery

The night vision feature on your Arenti camera requires significant battery power to work. So, if your battery is low, the images on your camera won’t be visible at night.

Plug in your Arenti camera charger and give the camera some time to charge up. After charging your camera, test its night vision. If the night vision doesn’t work, check out the next tip.

Power Cycle the Camera

If your Arenti camera’s night vision doesn’t work after you’ve activated it and charged your battery, the camera might be experiencing a functional issue. This problem is more common with old Arenti cameras because the camera’s efficiency drops with age.

The solution to this problem is to reboot the camera. Rebooting your Arenti camera will clear the minor functional errors that have accumulated on the device.

Follow these steps to reboot your Arenti camera:

Move your camera closer to your router.
Stand close to the camera and open your Arenti app.
Tap your camera.
Click on Settings.
Then, tap Basic Function.
Next, select Battery Lock and click Unlock.
You must now remove your battery within 30 seconds.
Otherwise, the battery will lock again.
Wait another 30 seconds for the power in the camera to be discharged.
Then, insert the battery back into the camera.
Reconnect your Arenti camera to power.

If your camera’s night vision doesn’t resume working after this, move on to the next step.

Disconnect and Resync Your Camera to Your Account

Sometimes, rebooting your camera won’t completely remove the functional issues in the device. If that happens, you’ll need to go a step further by disconnecting the camera before resyncing it to your account. This method is another effective way to eliminate malfunctions from your camera.

Take the following steps to disconnect your Arenti camera from your account:

Launch your Arenti app.
Click the camera on the Device page.
Then, choose Settings.
Scroll to the Delete option to remove your camera from the app.

After disconnecting your Arenti camera from your account, remove its battery. Then, wait 30 seconds before re-inserting the battery into the camera. Finally, tap Add on the app to resync your camera to your account.

Now, check if your camera is displaying images clearly in the dark. If the device isn’t, move on to the next step.

Update Your Camera Firmware

Using outdated camera firmware can prevent the night vision from working. The purpose of your camera’s firmware is to ensure that all the features in the device, including the night vision, function properly.

But as the firmware gets old, it will lose its ability to control the performance of the camera’s features. This causes many of the features to stop working.

The only way to fix this issue is to update your camera firmware. Updating the firmware will restore its abilities, and your camera’s night vision will be back in order.

Here’s how to update your Arenti camera firmware:

Move your router close to the camera.
Open your Arenti app and click on Device.
Then, select your camera.
Tap Settings.
Choose Device Version.
Click on Update to update your firmware.

After updating your camera firmware, your camera should show images clearly in the dark. But if you still can’t see the images on your camera’s footage properly, move on to the next step.

Move Your Camera Away From Glass Surfaces

Are there glass surfaces around your Arenti camera? If so, these items might be interfering with the camera’s night vision.

Your Arenti camera activates its night vision through the help of the infrared light in the device. If this light comes in contact with glass objects like mirrors and windows, it will break off, making the camera unable to detect images in the dark.

To avoid this problem, you need to move your Arenti camera away from these glass objects. This should revive the night vision in the camera.

Check Your Infrared Light

Inactivity in the Arenti camera’s night vision isn’t always caused by external factors. Rather, it could point to an internal issue with the camera itself.

One internal component that can affect your camera’s night vision is the infrared light. The infrared light facilitates night vision in the Arenti camera. So, if the lights are faulty, the camera won’t detect images in the dark.

Ask a technician to inspect the infrared light in your Arenti camera. If the technician discovers any issue with the light, they’ll help you repair it.

Factory Reset the Camera

Have you tried to fix your Arenti camera’s night vision without success? Then, you should consider factory resetting your Arenti camera.

A factory reset is the last resort for fixing faulty electronic devices. It takes a deep dive into the device and deletes all its settings. This eliminates any lingering issues in the device.

Keep in mind that factory resetting your camera will remove all the data in the device. So, if you have any important files in it, collect and back them up on the cloud.

Here’s how to factory reset your Arenti camera:

Locate the reset button on the camera
Press and hold the button for 5 seconds.
Wait until you hear a cuckoo sound.
The device will now inform you that you have reset it successfully.
Wait a couple more seconds for the indicator lights on the camera to flash red.
You can now restart the setup process for your camera.

Your camera’s night vision should be functioning properly after you’ve factory reset the device.

Contact Customer Support

If factory resetting your Arenti camera fails to fix its night vision, you should contact the Arenti customer support team. The team might provide extra solutions and guide you through the application. If the night vision still doesn’t work after that, you may be advised to replace your camera.

Related: Owlet Camera Night Vison Troubleshooting.

Wrapping Up

If your Arenti Camera night vision isn’t working, one of the tips above will fix it. Remember to call the customer support service if all the recommended solutions here fail to work on your camera.