Schlage Keypad Lock Keeps Spinning: How to Fix

If your Schlage Keypad Lock won’t stop spinning and you’re looking for tips to resolve this problem, this post is your go-to resource.

In the following paragraphs, I’ll walk you through some handy tips to troubleshoot this issue. Let’s get started.

Schlage Keypad Spinning

In short, if your Schlage Keypad Lock keeps spinning, replace the batteries. If that doesn’t help, perform a factory reset on the lock. This should resolve the problem.

For more details on how to go about this issue, keep reading.

Tips to Fix a Schlage Keypad Lock that Keeps Spinning

1. Change the Batteries in Your Lock

If your Schlage Keypad Lock keeps spinning, start your troubleshooting by replacing the batteries in the lock. The lock is battery-powered, so it may develop some issues if the batteries are low.

For this issue, the motor of the lock may not have sufficient power to engage the mushroom pin fully—because the battery power is low.

Your Schlage Keypad lock will blink red consistently when the batteries are low. If you see red flashes on your lock, get a new set of batteries and replace the old ones. For Schlage BE365, get a 9V battery and replace the old one.

However, if you don’t see red flashes on the lock, you should still go ahead and replace the batteries. Sometimes, the batteries in your lock may drain out quickly without the usual warnings—probably because the batteries are bad or because of cold. 

If your Schlage Keypad keeps spinning after replacing the batteries, continue to the next step.

2. Restore Default Settings on the Lock

Another fix to try if your Schlage Keypad Lock keeps spinning is to reset the lock. Resetting the lock will erase all settings in your lock and restore the default settings. This usually helps to fix problems caused by incorrect settings or internal glitches.

But before you reset your lock, look for the default Programming Code, as you’ll need it to program your lock after the reset. See how to find your Schlage Keypad Lock default Programming Code.

Next, you can go ahead with the reset. Here is how to do that:

  • Remove the battery cover and disconnect the battery.
  • Press and release the Schlage button.
  • Reconnect the battery. Then press and hold the Schlage button until you see a green light, and the lock beeps. This step should be completed in 10 seconds.

If this method doesn’t reset your lock, read more about resetting a Schlage keypad Lock.

3. Reinstall the Lock

If the problem persists after the reset, the lock might have been installed wrongly. Your Schlage Keypad Lock may develop issues, such as spinning, not locking/unlocking if it’s not installed properly.

You’ll need to remove the lock from the door and install it. Get the user manual that came with your lock and follow the installation guidelines properly. If you don’t have the user manual, try googling your Schlage lock model installation instructions or get an expert to help you reinstall the lock.

More so, a component in your lock might have been broken or shifted from its original position (this is common with the Schlage BE365 Keypad Lock).

If you discover that a component in the lock is broken while reinstalling it, contact Schlage Customer Support for a replacement.

The video below shows how to fix the spring in your Schlage Keypad Lock. This should help resolve the spinning issue.

Closing Thoughts

You can fix your Schlage Keypad Lock that is spinning by changing the batteries and resetting the lock.

However, these fixes don’t work all the time. If you’ve replaced the batteries and reset the lock, but it keeps spinning, the installation might be wrong.

Remove the lock from the door and install it back properly. If the problem is not resolved after this, contact Schlage Customer Support for help.

You may also need to get a new lock depending on how long you’ve used it. The lock might be too old and have reached the end of its lifespan.