Boost Mobile No Service: How to Fix

ByNelson Morgan Last Updated on: Troubleshooting

Boost Mobile says no service? You’re not alone!

I recently got the Boost Mobile SIM card. But when I inserted the SIM card into my phone, I noticed there was no service.

After several hours of research, I found some ways to fix the problem. I applied the recommended solutions, and my Boost Mobile SIM card soon displayed several full signal bars.

No Service on Boost Mobile

In this article, I’ll share all the tips I used to fix the ‘No Service’ problem on my Boost Mobile. Let’s get started.

If there is no service on your Boost Mobile after inserting the SIM, reboot your phone. This should resolve the problem.

If you don’t get any service on your phone after rebooting the phone, keep reading to see other ways to fix the problem.

Tips to Troubleshoot ‘Boost Mobile No Service’ Issue

1. Activate the SIM

If you haven’t activated your Boost Mobile SIM, your phone won’t get any service.

Take the following steps to activate your Boost SIM:

  • Keep your SIM card inserted into your phone.
  • Turn off mobile data in your phone and connect the device to Wi-Fi.
  • Now, open your browser. Then enter activate.boost.com.au to go to the Boost Activation page.
  • You’ll be asked to input the 13-digit number on the back of your SIM.
  • Once you’ve entered the correct serial number, the system will guide you through a series of steps. Follow these steps to complete the SIM card activation.

After activating the SIM, turn on your mobile data. If you don’t see any signal bars at the top of the screen after 30 seconds, move on to the next step.

2. Dust Off the SIM

Your Boost Mobile SIM card needs to be in good condition to work properly. If dust settles on your SIM card, it might start malfunctioning.

Remove your SIM card from your phone and blow the dust off. You can also clean the SIM card with a soft cloth.

After cleaning your Boost Mobile SIM, re-insert it into the phone and wait for the network signal bars to appear. If your Boost Mobile doesn’t get any service after several minutes, proceed to the next step.

3. Turn Off Airplane Mode on Your Phone

You may have turned on Airplane Mode accidentally while activating the Boost Mobile sim on your phone. As you may know, switching on Airplane Mode causes a phone to disconnect from all cellular networks.

If your Boost Mobile is displaying empty signal bars, you’ll need to confirm that your phone is not on Airplane mode.

Here’s how to do that:

  • Open the Settings app on your phone.
  • Then click on Connections.
  • Scroll through the Connections page until you find Airplane Mode.
  • If the button beside Airplane Mode is turned on, toggle it off.

Now, check the top of your screen to see if some signal bars have appeared over the Boost Mobile SIM. If not, try the next tip.

4. Restart Your Phone

If your Boost Mobile has no service, there might be a functional error on your phone. A quick way to fix this problem is to restart your phone.

Follow these steps to reboot your phone:

Android

  • Press and hold the power button on the side of your phone until you see the power options menu.
  • Slide the Restart button on the screen to restart your phone.

iPhone

  • Press and hold the Decrease Volume button and Power button simultaneously until you see the Power-Off slider.
  • Drag this slider to turn off the device. Your iPhone should go off after 30 seconds.
  • Once the device is off, press and hold the power button again until the Apple logo appears on your screen.

If rebooting your phone doesn’t fix the problem, continue to the next tip.

5. Find the Coverage Areas in Your Location

Your Boost Mobile SIM might have no service because you are outside the coverage area for the network in your location. As such, you’ll need to find the coverage areas in your location and move there to get network signals for your Boost Mobile SIM.

Follow these steps to identify the coverage area for Boost Mobile in your location:

Enter www.boostmobile.com/coveragemap.html into your browser to visit the Boost Mobile Coverage Map.

You’ll be asked to enter your location. Input your location and tap on Go.

The Boost Mobile Coverage Map will show you the coverage areas in your location. You’ll also know if the network offers 3G, 4G or 5G signals in your area.

If you don’t get any service on your Boost Mobile SIM after this, try the next tip.

6. Update Your Phone’s Firmware

If you haven’t updated your phone’s firmware in a while, the phone might malfunction occasionally. This might prevent your Boost Mobile SIM from receiving signals from its network towers.

To resolve this problem, you’ll need to update the firmware on your phone.

Here’s how to update your phone’s firmware:

Android Phone

  • Tap on your Settings app to open it.
  • Click on About Phone.
  • Select Check for Updates. Then tap on Install Updates.

iPhone

  • Turn on Wi-Fi and connect your phone to your Wi-Fi network.
  • Open your Settings app.
  • Select General and choose Software Update.
  • You’ll be prompted to choose between staying on your current iOS version and receiving security updates, and upgrading to the latest iOS version.
  • Click on Download and Install under the software update you’ve chosen.
  • Then tap on Install Now to update the firmware version for your phone.
  • Your phone will start downloading the firmware update now. Once the download is complete, the phone will automatically reboot.

Your Boost Mobile SIM should display several signal bars when the phone turns back on. However, if you don’t see any signal above the SIM, continue to the next step.

7. Check Boost Mobile’s Social Media for Downtime Updates

If your Boost Mobile SIM doesn’t get any service after you’ve tried all the steps above, the network might be experiencing temporary downtime.

Boost Mobile often alerts its users about a network downtime on their social media accounts. Go over there to see if they are having server issues.

If you don’t see any recent downtime information for your location, contact Boost Mobile Support.

Wrapping Up

If you apply all these steps as I’ve recommended here, there should be service on your Boost Mobile SIM. However, if you don’t get any signal on the SIM after you’ve tried all the tips in this article, reach out to Boost Mobile Support.

You may also like to see how to fix Cricket Wireless Network Issues.