If your Enbrighten light bulb(s) won’t turn on and you’re looking for tips to troubleshoot the problem, keep reading.
In this post, I’ll walk you through some troubleshooting steps to help you get your Enbrighten light to turn on. Let’s head right into it.
In short, if your Enbrighten light won’t turn on, remove the bulb from its slot and put it back in. Next, turn the control switch off and back on. This should resolve the problem.
However, if the problem persists, keep reading for more details on how to go about it.
Troubleshooting Enbrighten Lights
Check that the Control Switch is Turned On
If your Enbrighten light bulb won’t turn on, the first place to look is the switch that controls the bulb. The switch needs to be turned on before you can turn on/off the light via the app.
Go to the switch that controls the bulb and make sure it’s turned on.
If the switch is on, but the light won’t turn on, try turning the switch off and back on.
If the problem persists, try the next step.
Inspect the Bulb Holder
Another way to fix this issue is to inspect the light bulb holder. Remove the bulb from the slot and screw it back in properly.
Now check to see if it’s working. If not, remove the bulb from the current slot and insert it into another light bulb holder. If it works, then the former light slot is faulty. But if the problem persists, continue to the next step.
Troubleshoot Your Wi-Fi
Issues with your Wi-Fi connection can also cause your Enbrighten lights not to turn on/off via the app.
So you’ll need to troubleshoot your Wi-Fi if the problem persists. To troubleshoot your Wi-Fi, start by rebooting the router—unplug it from its power outlet and plug it back in.
Next, check to ensure that your router is not too far from the bulb, as this could result in weak Wi-Fi signals.
More so, make sure the router is operating on the 2.4GHz band, as Enbrighten lights do not support 5GHz Wi-Fi. Your phone (where the Enbrighten app is installed) should also be connected to a 2.4GHz Wi-Fi.
If Wi-Fi connectivity checks out and the lights won’t turn on, continue to the next step.
Reset the Light Bulb(s)
If the problem persists after trying the fixes above, reset the bulb. If the bulb isn’t damaged, resetting it could help fix internal glitches or incorrect settings causing the problem.
Here’s how to reset your Enbrighten light bulb:
- Go to the switch that controls the bulb. Then turn it off.
- Next, turn the switch on and off five times in a row.
- Ensure that you leave the switch in the ON position as the last step.
The fixes above should help you get your Enbrighten lights to work properly. However, if the lights won’t turn on after trying all the fixes, you may need to get a replacement or contact Enbrighten Customer Support.
You may also like to see how to troubleshoot Enbrighten smart plug Wi-Fi connection problems.