If you’ve suddenly noticed a black/blank screen on your Eufy baby monitor and you’re not sure what to do, this post is for you.
In this post, I’ll walk you through the steps to resolve black or blank screen issues with Eufy baby monitors. Let’s dive in!
In short, if your Eufy baby monitor display is black, you can quickly resolve the issue by rebooting the monitor.
If that doesn’t help, keep reading for more troubleshooting tips to help you overcome this issue.
How to Fix Eufy Baby Monitor Black Screen Problems
Reboot the Monitor
As mentioned earlier, start your troubleshooting by rebooting the device. This is usually a go-to fix for most minor issues with electronic devices.
To reboot your Eufy baby monitor, locate the power button on the device, then press and hold it for a few seconds to turn it off.
Next, unplug the power cord from the outlet. Wait 10-20 seconds and plug it back in. Then turn on the monitor via the power button.
Now, check to see if the black screen issue is solved. If not, continue to the next step.
Check the Power Outlet and Adapter
Another way to troubleshoot a black screen issue with your Eufy baby monitor is to ensure it is receiving power and that the cables are properly connected.
Check the power adapter and make sure it’s plugged into a working power outlet. Next, verify that the adapter is securely connected to the monitor.
Try unplugging and replugging the power cable to ensure a firm connection.
If you suspect that the power outlet is faulty, try switching outlets to see if it resolves the issue.
Adjust Some Settings
If the screen on your Eufy Baby monitor remains black after rebooting and checking power issues, it could be a setting issue. Perhaps you’ve enabled settings that turn off the screen after a few seconds — such as sleep mode.
Start by checking whether sleep mode is enabled. Sleep mode (when enabled) can turn off the screen after a few seconds — depending on the delay time you set. So, if your monitor screen keeps going blank/black, sleep mode might be on.
You want to disable it if you’re not comfortable with the screen going off too quickly or change the delay time. However, sleep mode helps to prolong battery life (for Eufy battery-powered baby monitors).
Next, check your monitor brightness or screen settings. Some Eufy baby monitors have adjustable brightness levels.
Look for any button menu options on the monitor itself that allows you to adjust brightness or screen settings. Try different brightness levels to see if the display becomes visible.
Check for Connection Issues
A black screen issue can also be caused by a weak or disrupted signal between the camera and the monitor. Check the camera and ensure that it’s within the range of the monitor.
Obstacles, such as walls and other electronic devices can interfere with the signal strength. Try moving the camera and monitor closer to see if it resolves the issue.
Also, check your Wi-Fi connection and try rebooting your router to fix minor connection problems.
If your baby monitor is not running on the latest firmware version, it might develop some malfunctions.
Check if your monitor has a new firmware version and update it.
Here’s how to do that:
- Open the eufy Baby app on your mobile device. Then tap Me.
- Next, tap My Devices and then Baby Monitor.
- Tap About Device and then tap the Check for firmware update button. If there’s a new firmware version for your device, the app will scan and display the information on the screen.
- If there’s a new firmware version, tap Update Now to update the firmware.
Reset Your Baby Monitor
If none of the fixes helps, the next thing you want to do is reset the monitor. Resetting the monitor will remove all settings and restore factory settings, fixing any bugs caused by incorrect settings.
To reset your Eufy baby monitor, locate the reset button on the back or bottom of the device. Next, press and hold the reset button (using a pin or paper clip) for a few seconds.
The monitor will reset and restart. And this should resolve the issue. Next, set up the baby monitor with the camera.
Experiencing a black screen on your Eufy baby monitor can be frustrating, but you can follow these troubleshooting steps to resolve the issue.
Check the power source and connections, adjust brightness and screen settings, update firmware, perform a reset, and ensure optimal camera placement and signal strength.
If the problem persists, contact Eufy customer support for further assistance.