If you are looking for tips to fix Eufy camera night vision problems, you are in the right place.
In this post, I’ll explain some reasons behind this problem and how you can fix it. Let’s get started.
First off, Eufy camera night vision issues usually arise because the night mode is not enabled. While most Eufy cameras’ night vision turns on automatically when it’s dark, you may need to do that manually sometimes.
So, if your night vision isn’t working, go to the EufySecurity app on your phone and enable night vision.
That should fix the issue. But if it doesn’t, keep reading for more details on how to troubleshoot and fix the issue.
How to Fix Eufy Camera Night Vision Issues
Enable Night Vision on the Camera
Your Eufy camera night vision may not work if you don’t enable the feature in the Eufy app.
So, the first troubleshooting step for this issue is to check the Eufy app and ensure that the night vision feature is turned on.
Here are the steps to enable night mode on your Eufy camera:
- Open the EufySecurity app on your phone.
- Select the camera.
- Tap on the menu (three dots icon) and then choose the gear icon on the options to go to camera settings.
- Tap on Video settings and then on Night vision.
- There, you will see the Auto Night Vision option.
- Toggle it to enable the feature.
Now that the night mode has been enabled, your camera’s night vision should work without any problem.
However, if you’ve enabled night mode and the issue is still not resolved, proceed to the next step.
Reduce Ambient Light in the Area
When your camera detects too much light in the environment, it will not activate the night vision. There is a light sensor on your Eufy camera that senses the ambient brightness level of the camera’s surroundings.
When the surroundings become dark, the sensor detects light levels lower than 2.5 LUX. The camera automatically turns on night vision to enable the camera to produce images even in the dark.
So, if your night vision is not working, you may have too much light in the area at night. So, consider turning off some bulbs to reduce light in the area.
Also, remove any light bulb pointing directly at the camera’s lens. This may also mean repositioning your camera to fix the issue.
Power Cycle the Camera
Sometimes, the issue can happen because your camera didn’t boot properly. It can also be due to a bug. Either way, the issue is temporary and can be easily fixed by simply power cycling the device.
To power cycle your Eufy camera, turn it off and wait for about 5 seconds. Next, turn it back on. You can also unplug it from the power outlet and wait a few seconds before plugging it back in.
If the issue persists after this, continue to the next step.
Restore Factory Default Settings on the Camera
Incorrect settings or internal glitches can cause your Eufy camera night vision to malfunction. If you have tried all the fixes mentioned above and none works, resetting your camera might do the trick.
However, resetting your camera will make you lose all your custom settings. You will need to set up the camera afresh as though you just bought it new.
To reset your Eufy camera, find the Sync button on the device—usually located at the top of the camera. Next, press and hold the Sync button for about 15 seconds.
After the reset, go back to the and set up your camera. You also check and enable night vision mode in the Eufy app.
So I have highlighted some possible fixes for Eufy camera night vision issues. However, if you tried all of them and none fixes the problem, you might need to contact the Eufy support team.
They will direct you on the next step to take. This may mean replacing your camera under warranty. But you can be sure the issue will be resolved after contacting them.
If you are having issues with your Eufy camera night vision, the first thing you should do is check if the night mode feature is enabled. If it’s not automatically enabled when it’s dark, you may need to manually do that.
You can also do a quick power cycle, reduce ambient light, or reset the camera to fix the issue. But if none of these work, your last resort will be to contact Eufy customer support for help.