V380 Camera Night Vision Not Working [How to Fix]

If you are looking for tips to troubleshoot your V380 camera night vision that’s not working, you have come to the right place.

V380 camera

In this post, I have put together some troubleshooting tips for the V380 night vision mode issue. Let’s dive in.

Usually, power issues are the reason for V380 camera night vision problems. The camera needs sufficient power supply to activate night vision. So, if your V380 camera runs on batteries, you will need to replace them. Otherwise, check that the power cord and outlet are in order.

If this doesn’t work, keep reading more details on how to fix this problem.

How to Fix V380 Camera Night Vision Issues

Check for Power Issues

As I said earlier, your camera needs sufficient power to activate night vision. So if you are having issues with night vision, this is the first thing to consider.

If you own some of the newer models of V380 cameras that run on battery power, consider replacing the batteries. Check the user manual to know what type of batteries to get for the camera.

On the other hand, if your camera relies on your home power system, check that the power outlet and cord are working. If not, replace the outlet or change the power plug.

You should also check your breaker box to see if no switch has tripped. If you find any tripped, switch it back into position. That should fix the problem and get your camera night vision working properly again.

However, if this doesn’t fix the issue, continue to the next step below.

Check the Lighting of the Environment where the Camera is Installed

Night vision only works when the environment goes dark. If too much ambient light is in the area, the night vision automatically goes off.

So, ensure there is no bright light in the area. Also, turn off any bright light pointing directly at the camera lens.

Also, check to ensure that the camera is not being pointed at a reflective surface, such as a glass window. This can also prevent the camera’s night vision from activating.

Upgrade the Camera’s Firmware Version

If your camera’s firmware is outdated, it might cause some malfunctions. Check the camera’s app to see if the firmware needs to be updated and get it updated.

Here are the steps to follow to upgrade V380 camera’s firmware:

  • Open the V380 app on your phone.
  • In the lower right corner of the device list, tap Settings, then Device Information.
  • Now tap Firmware Update Detection.
  • It will search for available update
  • Once it finds one, tap on the blue button to begin updating the firmware.

If for any reason you can’t upgrade online, you can contact technical personnel for help.

Reset the Camera

This is another fix to correct V380 camera night vision problems. Resetting your camera can correct many internal errors that might be causing the issue. It is a go-to fix in most cases.

To rest your V380 camera, follow the steps below:

  • Power on the camera and wait for about 30 seconds for it to complete its normal startup.
  • Now find the reset button on the device. Next, press and hold the reset button (using a pin or a paperclip) for about 15 seconds.
  • Now release the button, and the camera will be restored to factory defaults settings after restarting.

However, note that factory resetting your camera will also cause you to lose your personal settings on the camera.

You will have to set it up afresh as though you just got the camera new. But you can be sure it will fix the issue—if it’s caused by any internal errors or settings errors.

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Final Note

If your V380 camera night vision is not working, the first place to check is its power.

If your camera is battery-powered, consider replacing the batteries. If it is hard-wired and depends on your home electricity system, change the power plug or switch the power outlet.

You can also upgrade the device’s firmware or reset it to factory settings. All these should help you fix the issue with your camera’s night vision.

However, if this still couldn’t resolve the problem, contact V380 customer support for help.