Is your Germguardian air purifier not working? If so, you might be looking for tips to fix this issue.
In this post, I will explain the reasons behind this problem and what you can do to get the issue resolved. Sounds like what you’re looking for? Then let’s head right into it!
If your Germguardian air purifier is not turning on, check if the power plug is connected to an outlet, and also, be sure the plug is working fine. A damaged power plug or power outlet will not supply your purifier with the electricity it needs to turn on. So, change the cord or switch outlets to fix the problem.
However, if this does not fix the issue, keep reading to see more ways to troubleshoot this.
How to Troubleshoot Germguardian Air Purifier Power Issues
Inspect the Power Plug
Again, a damaged power plug will not supply your purifier with the required electricity to turn it on. So, when your Germguardian air purifier is not turning on, the first place to check is the power plug.
Check for any signs of physical damage to have an idea of the state of the plug. If your plug is bad, then it’s time to get a new one.
Search online or check the user manual for the right plug specifications and get a new plug for the purifier. That should fix the problem. Otherwise, check the next fix to resolve the problem.
Switch Power Outlets
Sometimes, the power plug is not the culprit but the power outlet itself. Like the plug, if the outlet is faulty, it also won’t be able to supply the required electricity. So, if your power plug is working fine, take time to check the outlet and be sure it’s okay too.
To confirm, remove the purifier from the outlet and plug another device into it. If the new device also didn’t power on, then the outlet is bad, and you need to do something about it.
But before it’s fixed, you can switch your purifier to another location in the house and connect it to a different outlet. That way, your purifier should turn on without any problem.
Check the Power Rating
Power rating shows the required amount of electricity your appliance needs to function at its best. That means to get your purifier to power on and produce effective air purification in your room; you will need to plug the appliance into a power outlet with the same power rating as the purifier.
An inaccurate power rating can cause damage to the purifier. And to prevent that, Germguardian has a built-in mechanism that prevents the purifier from turning on with an inaccurate power rating.
So, if your purifier is not turning on, this might be the reason. To fix that, check the product details and user manual to see the power rating of your purifier. Then, get a power outlet that matches the rating to power the purifier.
Check for Overheating
Many things can cause overheating in your purifier, ranging from faulty power sources to filter obstruction and malfunctioning internal components. However, regardless of what causes the overheating, it is a dangerous thing to your appliance.
Therefore, if your purifier is overheating, it immediately shuts down to prevent further damage to the appliance. And at that time, it doesn’t matter how much you try to power it on, it will not turn on.
If your Germguardian air purifier is not turning on because of overheating, the only thing you can do is to wait it out. Just disconnect the appliance from the power outlet and wait for some moment for it to cool down.
Once it has cooled down, reconnect it to the power outlet and press the power button on the purifier to turn it on. It should now turn on without issues.
Clean the Air Filter
The air filter is one of the most active components of your air purifier. It helps trap dirt, molds, dust, and debris that might have found their way into your home. However, your air filter gets clogged with these particles over time, affecting its effectiveness.
The air purifying ability of your purifier begins to wane, and that may even cause the appliance not to turn on at all. So, if it has been a long time since you cleaned your filter, that may be the reason your purifier is not turning on.
So, check the manual to see how to remove the filter from the unit and clean it. If the filter is waterproof, rinse it in cold water and allow it to dry for 24 hours. If you notice it’s not waterproof, you might need to use a vacuum cleaner for the cleaning.
Check if your Filter is Correctly Placed
If you noticed that your Germguardian air purifier wouldn’t turn on after you just finished cleaning the filter, chances are that you have incorrectly placed the filter back in the chamber.
Incorrect air filter placement can cause some of the controls on the purifier to become insensitive, including the power button.
So, check the user manual to see the proper way to place the filter back in the unit, and that should fix the issue of your air purifier not turning on.
Contact Customer Support
If your Germguardian air purifier still won’t turn on after trying all of the fixes above, you may need to contact the Germguardian customer support team for help.
They will recommend specific fixes you can try to get your purifier working perfectly again. And if you are still covered by warranty, you can suggest a replacement.
On the other hand, you can also contact a trained technician to help check out the purifier. Internal components malfunction might be the cause of the problem.
If your Germguardian air purifier is not turning on, possible fixes to try includes:
- Checking the power plug and replace it if it’s faulty.
- Checking the power outlet to see if it’s working. If not, switch to a different outlet in your home.
- Checking the power rating and ensure you plug the purifier only into an outlet that matches that rating.
- Checking for overheating and allow the appliance to cool down before trying to turn it on again.
- Taking out the air filter and clean it. Then rightly fit it back into the chamber.
These are useful troubleshooting tips to help get your purifier to start working perfectly again. However, if none of them helped resolve the issue, you should contact Germguardian customer support for help.