If you’re having difficulties setting up your Owlet Camera for the first time or connecting to a new Wi-Fi network, this post is your go-to resource.
In the following paragraphs, we’ll walk you through some handy tips to help you resolve Wi-Fi connection issues with your Owlet Camera.
If your Owlet Camera is already connected to Wi-Fi but keeps disconnecting, see how to troubleshoot an Owlet Camera that keeps losing connection.
That said, let’s look at what you can do to get your Owlet Camera to connect to Wi-Fi.
How to Fix Owlet Camera Wi-Fi Connection Issues
Power Cycle the Camera
If your Owlet Camera won’t connect to Wi-Fi, start your troubleshooting by power cycling the Camera. This will refresh the device and possibly fix the connection issue.
To power cycle your Owlet Camera, unplug it from the power source. Next, wait 30 seconds and plug it back in.
Now try connecting your camera to Wi-Fi again to see if it works. If not, continue to the next step.
Check Your Wi-Fi Network
If power cycling the camera doesn’t help, your Wi-Fi network might be the culprit. So, you’ll need to troubleshoot your Wi-Fi network and try to connect again. To troubleshoot your Wi-Fi network, start with rebooting your router. You can reboot your router by unplugging it from the power source and plugging it back in.
Next, check the distance between your Owlet Camera and the router. The devices should be 25-35 feet closer. If not, the camera might be receiving low Wi-Fi signals from your router. And this could hinder the connection process.
Ensure your camera, phone, and router are closer during setup.
Next, check your Wi-Fi band. Your Owlet Cam only supports the 2.4GHz Wi-Fi network. If your router is broadcasting on the 5GHz band or it changes Wi-Fi bands automatically, this might cause connection problems.
Set your router to operate on the 2.4GHz only. You can do this through your router’s admin web page. Refer to your router’s user manual for guidelines.
Now try to connect your Owlet Camera to Wi-Fi again, and ensure you enter your correct Wi-Fi password—when prompted. If the connection fails, continue to the next step.
Check that the Camera is in Pairing Mode
Your Owlet Camera needs to be in pairing mode to connect to your Wi-Fi network. If you’re still unable to get it to connect to Wi-Fi, chances are the device hasn’t entered pairing mode yet.
If the camera is in pairing mode, you’ll see an alternating red and blue light below the camera lens. If you don’t see this, the camera is not in pairing mode.
Normally, your Owlet Camera should enter pairing mode automatically. If not, follow the steps below to put your Owlet Camera in pairing mode:
- On the back of the camera, press and hold the button located below the perforated vent.
- Continue holding the button (for about 5 seconds) until the camera’s status light starts blinking—alternating red and blue.
- Next, you’ll hear “ready to pair” from the camera. Once you hear this, release the button.
- Your Owlet Camera is now in pairing mode.
Next, continue the setup. It should connect to your home Wi-Fi network now. If not, continue to the next step.
Update Your Owlet Camera’s Firmware and the App
Your Owlet Cam may not connect to your Wi-Fi network if the device is operating on an outdated firmware version.
Check your Owlet app (the main Cam view page) to see if your camera’s firmware requires an update. If your camera’s firmware needs to be updated, the app will display an orange button with the words “Cam update available.” Tap the button and follow the instructions in the app to complete the update.
More so, check and ensure your Owlet app is up-to-date, as using an outdated version could cause connectivity problems.
If the app requires an update, you’ll see a notification on the main screen. Also, check your app store and ensure you have the latest version of the app installed on your phone.
Reset Your Owlet Camera
If you’ve tried all the tips above without success, the next thing you want to do is reset the camera.
If there are unseen glitches or incorrect settings in the Cam obstructing the connection process, performing a factory reset could help resolve this.
Follow the steps below to reset your Owlet Cam:
- Go to the back of the camera. Next, press and hold the button until the status light turns off.
- Keep holding the button until you hear “resetting, please wait.” Once you hear this, release the button.
- Your camera will alternate between red and blue light shortly. This shows the device is reset and is now in pairing mode.
Return to the app and begin the setup process again. Your Owlet Cam should connect to Wi-Fi now.
Sometimes, you could easily resolve Wi-Fi connection issues with your Owlet Cam by power cycling the camera and router.
But if this doesn’t help, you can try other troubleshooting steps—such as ensuring that the camera is in pairing mode, updating the cam’s firmware and resetting the camera.