Does your Pluto TV app make no sound when you stream a video? Then, you’ve come to the right place. In this article, I’ll show you how to fix the sound issues in your Pluto TV app so you can hear what everyone in the movie is saying.
If your Pluto TV has no sound, raise the volume of your TV and change your audio settings. Then, restart your TV and clear the app cache. Other possible fixes are inspecting your device’s cables and updating the Pluto TV app.
Keep reading to learn more about these solutions.
How to Fix Pluto TV Sound Problems
1. Raise the Volume on Your TV
This should go without saying, but sometimes, you may have turned down your TV’s volume and forgot all about it. Perhaps you had a phone call and decreased the volume because you were too tired to stand up.
Press the Volume button on your remote until you can hear the sound on the video clearly. If you’ve raised the volume to 100%, yet you still don’t get any sound, try the next tip.
2. Restart the App
Your Pluto TV app might have no sound because the app has run into a functional error. This usually occurs when you run several operations simultaneously in the app.
The fastest way to solve this problem is to restart your Pluto tv.
Follow these steps to restart your Pluto TV app:
- Close the app.
- Go back to the Home screen of your TV.
- Then, navigate to the Pluto TV app and open it.
If your Pluto TV doesn’t make any sound after this, move on to the next step.
3. Power Cycle Your TV
Just like your Pluto TV app, your TV can also encounter errors. When this happens, Pluto TV and other apps on the device may malfunction.
To fix this issue, you’ll need to power cycle your TV.
Use the guide below to power cycle your TV:
- Unplug your TV from its power supply.
- Wait for five minutes.
- Then, plug the TV back into power.
Now, open the Pluto TV app and play a video. If the video is mute, check out the next tip.
4. Play Another Video on the App
If your Pluto TV sound fails to work after restarting the app, the audio issue might be from the video you are watching. Perhaps, the quality of the video is low.
Close the video running on the app, and open another one in the same app.
If the problem persists, continue to the next tip.
5. Clear the Cache on Your App
The cache is the temporary storage space in your app. When this space is full, it often causes the app to malfunction.
An audio issue isn’t the only kind of problem that can result from an overloaded cache. A full cache can also lead to poor internet connectivity and low video resolution.
Clearing your cache frequently will help you eliminate audio issues on your Pluto TV.
The process for clearing the cache on the Pluto TV app differs from one TV to another.
6. Check Your Internet Speed
Pluto TV requires an internet speed of at least 5mbps to function properly. So, if your internet speed is slow, it might prevent the sound in the app from working. As such, you’ll need to improve your internet connection.
But first, you might want to confirm that your internet speed is bad to save some time. You can use a speed test software like speedof.me to test your internet connection.
Once you’re sure that your internet connection is slow, you’ll need to fix it. One quick way to do this is to move your router closer to your TV. You should also check if your bandwidth is low. Another easy fix involves disconnecting some devices from your Wi-Fi network.
After improving your internet speed, check if your Pluto TV sound is good. If the audio is still bad, move on to the next tip.
7. Update the App
As your Pluto TV gets older, its security weakens. This makes the app susceptible to bugs.
These bugs often affect the performance of the Pluto TV app. Once your app develops glitches, you may notice that the video loads slowly, the channel guide fails to work, or the sound disappears.
You can eliminate these bugs by updating your Pluto TV app.
Pluto TV developers usually include bug fixes in the app updates. Once you install the new app version, the bugs may vanish, thus bringing the app back to normal.
The steps for updating the Pluto TV app depend on the TV you’re using. Check your user manual to learn how to update apps on your TV.
Related: How to Fix ‘Pluto TV Not Working on Android.’
8. Inspect the Cables Attached to Your Device
Are you using an Android TV box to stream Pluto TV channels on your TV? Then, your Pluto TV sound might be bad because the HDMI cable connecting both devices is loose.
Since you aren’t watching the Pluto TV app directly from your TV, the connection between your TV and Android box needs to be stable. Otherwise, your videos may drop in quality, or the audio may stop working.
Ensure that your HDMI cable fits snugly into your TV and Android Box ports. If you’re using a sound system, you’ll also need to check that you’ve inserted your optic cable into your TV properly.
If you notice that a cable is slack, change it immediately.
Once all your cables are secure, play the video on your Pluto TV app again. If you still can’t hear any sounds, try the next tip.
9. Factory Reset Your TV
Just because your Pluto TV sound is bad doesn’t mean that the app is the source of the issue. In fact, the problem might have resulted from a flaw in your TV. Perhaps the malfunction only affected some parts of the TV, one of which was the Pluto TV app.
If your TV is acting up, a factory reset will fix it. By re-installing the factory settings on your TV, this method eliminates all errors and bugs on the device. Factory resetting your TV also deletes the apps and settings.
Consult your user manual to discover how to factory reset your TV.
After factory resetting your TV, re-download all your apps. Then, play a video on the Pluto TV app.
If you don’t hear any sound, try the last tip.
10. Watch Pluto TV on the Web
If your Pluto TV app still doesn’t make any sound after you’ve reset your TV, it’s time to give up on streaming videos through the app.
Log on to https://Pluto.TV to start watching your favorite videos. We recommend using the Chrome or Firefox browser for the best viewing experience.
One of the tips above should fix the sound issues on your Pluto TV app. However, if the problem persists after you’ve tried all the solutions, you’ll need to contact the Pluto TV Support team for further assistance.
In the meantime, you can stream your Pluto TV channels from the streaming service’s website.