Pluto TV Channel Guide Not Working [Quick Ways to Fix]

You’ve been trying to check your Pluto TV channel guide for today’s shows, but the channel guide isn’t working. No matter how many times you click on it, it only partially loads. In most cases, the channel guide doesn’t even load at all.

Does this sound like you? Then, this is the guide you’ve been looking for. Today, I’ll show you how to fix this problem permanently.

Common reasons why your TV channel guide isn’t working include a minor error and an outdated Pluto app. If your internet connection is unstable or the app cache is overloaded, it could also prevent the Pluto TV channel guide from working.

Keep reading to learn how to fix these issues.

Table of Contents

How to Fix ‘Pluto TV Channel Guide Not Working’

Reboot Your TV

When the Pluto TV channel guide stops working, it’s often because of a minor functional error on your TV. Rebooting your TV should resolve the problem.

If you’re streaming your Pluto TV on an Android box, power cycling your TV is simple. Just unplug the TV from its power supply and wait for 10 seconds. Then, re-plug the TV back into your power outlet.

However, if you’re watching your Pluto TV videos from a Firestick TV, you’ll need more effort to reboot it.

Follow these steps to reboot your Firestick TV:

Press the Home button on your Firestick remote.
Once the settings appear, scroll to My Fire TV and select it.
Then, tap Restart.
Your TV will reboot now.

After restarting your TV, open your Pluto app and click on the channel guide. If the guide doesn’t load, try the next tip.

Check Your Internet Speed

Another reason why your Pluto TV channel guide may fail to work is poor internet speed. The Pluto TV app needs at least 3mbps to work properly. So, if your internet connection is unstable, your TV channel guide won’t work.

Connect your phone to the same Wi-Fi network as your TV to determine how fast your internet is. If your internet speed is slow, you’ll need to try some simple fixes to solve the problem.

Start by moving your router closer to your TV. Make sure both devices are less than 30 feet away from each other.

Then, reboot your router by disconnecting and reconnecting the router to power. Another way to improve your internet speed is to remove some devices from your Wi-Fi network. You should also ensure you still have enough bandwidth on your Wi-Fi plan.

Once you’ve applied these tips, your internet speed should be fast enough. Relaunch your Pluto TV app and open your TV channel guide.

Is the channel guide working now? If not, continue to the next tip.

Clear Your Pluto TV App Cache

Have you been using your Pluto TV app for several months? Then, the app cache might be full.

An overloaded app cache often prevents the app from working properly. It may cause app videos to load slowly or disable the app functions occasionally. Sometimes, it could also prevent certain links from opening, like in this case.

The solution to this problem is to clear your Pluto TV app cache.

Depending on the type of device you’re using, the steps required for clearing the Pluto TV app cache may differ.

Use these steps to clear your Pluto TV app cache on your Firestick TV:

Tap the Home button on your TV remote and select Settings.
Then, tap on Apps.
Next, choose Manage All Applications.
Scroll to Pluto TV app.
Tap Clear Cache & Data.
Restart your TV to complete the process.

The only way to delete the Pluto TV app cache on your Android Box is to clear the entire app cache on the device. Here’s how to do that:

Open your Settings menu.
Tap on Applications.
Then, select Clear Data.
Click on Clear Cache to delete your app cache.

If your Pluto TV channel guide doesn’t work after this, try the next tip.

Update Your Pluto TV App

If your TV channel guide still hasn’t worked, your Pluto TV app might be corrupted. The glitches in the app can affect its functions. For instance, it might be unable to display the details about a channel or show.

To fix this issue, you’ll need to update your Pluto app. Updating your Pluto TV might remove the bugs in the app.

Each TV requires a unique process to update the apps on it. Today, we’ll only discuss the steps to take when updating the Pluto app on Firestick. If you are using another TV or an Android Box, check the TV’s user manual to discover how to update your app.

Take the following steps to delete and re-add your Pluto TV app to your Firestick:

Open the Home screen of the TV.
Scroll to Apps.
Select Pluto TV.
Tap the button bearing the horizontal lines on the remote.
Next, choose More Info.
Click on Check for Updates.
The system will direct you to a tab where you can view and download the latest firmware update.
If you find an update, tap Download & Install to update the app.

Now, check if your Pluto TV channel guide will load. If it doesn’t load, continue to the next tip.

Delete and Re-install Your Pluto TV App

Sometimes, updating the Pluto TV app won’t remove bugs in the app. In that case, you’ll have to remove the glitchy app and download a new, healthier version of the app.

Use the guide below to delete and re-install the Pluto TV app on your Firestick:

Press the Home button on your remote.
Tap on Settings.
Navigate to Applications.
Next, click on Manage Installed Applications.
Select Pluto TV.
You’ll see an Uninstall button on the quick access menu.
Click on the Uninstall button.
Now, wait for the system to remove the app.
Open the Firestick app store.
Tap the search field and enter “Pluto TV”.
Once the app shows up in search results, download it.

Here’s how to delete and update an app on an Android Box:

Open Settings.
Click on Apps.
Then, tap Delete.
Tap Uninstall.
Now, go back to the Home page.
Open the Google Play Store.
Log in to your account.

After downloading the Pluto TV app, open the app and log in to your account. Then, test your TV channel guide.

If it fails to work, check out the next tip.

Update Your Firestick or Android Box

Another likely culprit behind a faulty Pluto TV channel guide is outdated firmware.

When your Firestick or Android Box is outdated, the device performs poorly. Whether you need to play a video or go to a new page, the device might operate slower than usual.

You can resolve this problem by updating your device. Like the updated Pluto TV app, firmware updates always come with bug fixes that will eliminate bugs and improve the device’s overall performance.

The following guide will show you how to update your Firestick TV:

Open the Settings tab.
Click on My Fire TV.
Select About.
Then, choose Check for System Update.
If an update appears, install it.
Your TV will reboot now.
When the TV turns back on, your Firestick will be updated to its latest version.

Use this guide to update your Android Box:

Click on your Settings app to open it.
Tap System Updates or About.
If there is a new firmware version, the system will ask if you want to install it.
Click on Yes to confirm that you want to install it.

Once you’ve updated your device, you should be able to view your Pluto TV channel guide.

However, if the guide doesn’t load, continue to the next tip.

Factory Reset Your Device

If your Pluto TV channel guide fails to work after you’ve tried all the tips above, you’ll have to resort to factory resetting your device. This could be your Firestick TV or your Android Box, depending on how you’re streaming your Pluto TV channels.

A factory reset is the ultimate troubleshooting method for all issues on a smart device. It attacks all fatal bugs and errors affecting the system.

Please note that factory resetting your device will also remove all the apps on the device.

Follow these steps to factory reset your Firestick TV:

Press the Home button on your remote.
Tap Settings at the top of the screen.
Next, select My Fire TV.
Choose Reset to Factory Defaults.
Finally, tap Reset to confirm that you want to factory reset the TV.

Here’s how to factory reset your Android Box:

Open the Settings app.
Tap Storage and restoration.
Click on Factory data reset.
Choose Factory data reset again to begin the reset.

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Wrapping Up

You’ll be able to view your Pluto TV channel guide after trying all these tips. However, if the guide still fails to load, reach out to the Pluto TV Support team for help.