The Ring Spotlight Camera works fine. However, you may experience some connectivity issues with this device sometimes, such as not connecting to Wi-Fi or frequent disconnections.
I recently had this problem with my Ring Spotlight Camera and was able to fix it after doing some research on it.
If you’re having a similar issue, keep reading, as I’ll walk you through the steps to fix it yourself.
In short, if your Ring Spotlight Camera is not connecting to Wi-Fi, reboot your router. Then press the Setup button on the camera to put it in setup mode. Wait 10-15 seconds and press the Setup button again.
Your Ring Spotlight Camera should automatically reconnect after this. But if not, keep reading for more details on how to fix this issue.
Tips to Fix Ring Spotlight Camera Connectivity Issues
Check that Your Camera Has Received Power
First off, you want to ensure that the camera is turned on. The device won’t connect to Wi-Fi if it’s turned off.
If you have got a battery-powered Ring Spotlight Camera, check that the battery is charged. And for the wired camera, check the power source and ensure everything is working.
See how to charge your Ring Spotlight Cam battery in the video below:
If you’ve confirmed that your Ring Spotlight Camera has received power, but won’t connect to Wi-Fi, see the next step.
Check that the Camera is in Setup Mode
Your Ring Spotlight Camera may not be connecting to Wi-Fi because the device is not in pairing mode.
To put your Ring Spotlight Camera in pairing mode, press the Setup button on the device. Then wait 10-15 seconds and press the Setup button again.
Your Spotlight Cam should reconnect automatically after this. If you’re setting it up for the first time, return to the app and try to connect it again.
If it fails to connect, continue to the next step.
Reboot and Reset Your Router
Another reason your Ring Spotlight Cam might not connect to Wi-Fi is a faulty Wi-Fi connection. Usually, this problem occurs when your router is malfunctioning.
You can fix the issue by rebooting your router.
Here’s how to reboot your router:
- Unplug the router from the outlet. Then wait for 30 seconds.
- Now, plug the router back into the outlet.
After rebooting your router, try connecting the camera to Wi-Fi again. If it doesn’t connect to Wi-Fi, reset the router.
To reset your router, press the reset button on your router for 10 seconds.
If nothing changes after this, continue to the next step.
Move Your Router Closer to Your Camera
If your Ring Spotlight Cam is too far from your router, the camera’s Wi-Fi signal might be weak. A weak signal can prevent the camera from connecting to Wi-Fi.
You can fix this problem by moving the router closer to your camera (25-30ft closer).
If the camera doesn’t connect to Wi-Fi after this, try the next step.
Switch to the 2.4GH Wi-Fi Band
Your router works well with 2.4GHz and 5GHz Wi-Fi bands. However, your Spotlight Cam only supports the 2.4GHz Wi-Fi band.
If your Ring Spotlight Camera isn’t connecting to Wi-Fi, chances are your router is broadcasting on a 5GHz Wi-Fi band. As such, you might need to change your Wi-Fi band.
Check your router’s manual for instructions on how to change your Wi-Fi band.
Ensure that You’ve Entered the Correct Wi-Fi Password
Did you change your Wi-Fi password recently? Your Ring Spotlight Cam won’t connect to your home Wi-Fi if you enter an incorrect password.
If you recently changed your Wi-Fi password, you’ll need to reenter the password in the app to get your Ring Spotlight Cam connected.
If you’ve forgotten your password, reset your router and set a new password. Or you can check your current Wi-Fi password on your phone (if the phone is connected to the same Wi-Fi).
Here’s how to find your Wi-Fi password on your phone:
- Open the Settings app on your phone.
- Tap on Connections. Then select Wi-Fi.
- A list of all the Wi-Fi networks around your home will be displayed on the screen. Search for your Wi-Fi network on this list.
- When you find the network, tap on the gear icon beside it.
- You’ll see the Show Password button. Click on the button to reveal your Wi-Fi password.
Open your Ring app and enter the correct Wi-Fi password in the app. Then try connecting your Ring Spotlight Camera to Wi-Fi again.
If the camera fails to connect, move on to the next step.
Reboot the Camera
The Wi-Fi connection issue in your Ring Spotlight Cam might be a sign that the device is malfunctioning. A quick fix for this issue is to reboot the camera.
To reboot your camera, press and hold the reset button on the device for 20 seconds. The reset button is the button at the top of the camera.
Check the Battery
If the problem persists, another place to look is the battery. Try to remove the internal battery and put it back in.
If the device doesn’t connect automatically after this, change the battery.
Follow these steps to replace the batteries in your Ring Spotlight Camera:
- Press the white button at the back of the camera to open the battery compartment.
- Remove the battery from the compartment and insert a new one.
Your Ring Spotlight Camera should connect to Wi-Fi after you’ve changed the battery. But if the camera doesn’t connect, proceed to the next step.
Factory Reset Your Camera
If none of the steps above fixed the connection issue in your camera, you might need to factory reset the camera.
Here’s how to factory reset your Ring Spotlight Cam:
- Make sure your camera is turned on and has finished booting.
- Press and hold the reset button on the device for 30 seconds.
- The status light on the camera should start blinking now. This shows that the factory reset is in progress.
If your Ring Spotlight Camera doesn’t connect to Wi-Fi after the reset, contact Ring Support.
Note that you’ll have to set up the device newly after resetting it.
Applying all these tips should connect your Ring Spotlight Cam to Wi-Fi. Avoid factory resetting your camera unless all the previous tips have failed to fix the issue.
If the problem persists after the reset, contact Ring Support and report the issue.
You may also like to see how to troubleshoot Ring Spotlight Wi-Fi connection issues and Ring Doorbell motion detection problems.