It can be frustrating when your Hikvision camera’s night vision is not working. If you’re currently having issues with your Hikvision camera’s night vision, keep reading.
In this post, I’ve put together some handy tips to help you get your camera’s night vision to work properly. If that sounds like what you’re looking for, let’s get right into it!
First off, if your Hikvision camera night vision is not working, the most common reason is a faulty IR block. When the IR block is dead, it won’t be able to light the area where the camera is pointed at. If this is the case, you will need to replace your camera.
But if your IR block is working fine, then keep reading to see how to fix your camera’s night vision.
How to Fix Hikvision Camera Night Vision Problems
Check Your IR Block
The infrared block (IR block) is what lights up the area where the camera is pointed whenever it’s dark. The light sensor on your camera automatically turns on the IR block when the environment gets dark. It also turns it off when the area gets bright again.
But when the IR block is faulty, the camera’s night vision will not work. That means you won’t be able to get any images at all at night.
To know if your IR block is dead, cover the light sensor on the camera with a finger. Normally, when you cover the sensor, the IRs should glow red, make a clicking sound, and then go off again after a few seconds.
If it happened that way with your camera, then your IR block is working fine. Otherwise, your IR block is dead, and you may need to replace your camera.
If your IR block is working fine, and your night vision isn’t working still, continue to the next step.
Reduce Bright Lights in the Environment
When the light sensor on your camera detects lights in the environment, it automatically turns off the IR blocks and shuts down night vision.
So if your camera is installed in an area with bright lights at night, you may need to turn off some bulbs to make the area darker. That may also mean repositioning your camera.
Fix Incorrect Image Settings
In some cases, the issue is caused by incorrect image settings. This might be the reason you regularly get dark images from the camera at night.
To fix this:
- Open the Hikvision app on your phone.
- Go to the image settings to make some adjustments there.
- Under the shutter speed, adjust the shutter value to 1/12 sec and the shutter settings to 1/30.
That should help fix the problem. So, do a little testing to see if you can now get clear images from the camera at night.
Fix Power Issues
Since your Hikvision camera is hardwired, it relies on an electrical power supply from your home electrical system. It is often connected to a power outlet where it can get the power supply it needs to run at its best.
If anything is wrong with the power outlet—where the camera is plugged, it can cause the night vision feature to not work. So, check the outlet and be sure it’s working fine. You can also check your breaker box to see if any switch is tripped.
Reset the Camera
Sometimes, the night vision may stop working because of some internal glitches in the camera. If you have tried all the fixes mentioned above and can still not get your camera to work perfectly at night, you may need to factory reset the camera.
Performing a factory reset can help fix many problems happening to the camera. However, it will cause you to lose all your custom settings and start all over again. If that is not a big deal to you, then below are the steps to follow to reset your Hikvision camera:
- Locate the reset button on the camera—this is usually located close to the memory card slot.
- Disconnect the camera from the power supply.
- Press and hold down the reset button.
- Connect the camera back to the power.
- Keep holding the reset button for about 15 seconds
- Now release the reset button.
Now that the camera is reset, you will need to reconfigure your camera all over again.
Hikvision camera night vision issues are usually caused by a dead IR block. It prevents the camera from seeing at night. In that case, you will need to replace your camera altogether.
However, the issue can also be caused by too bright light in the environment, a dead power outlet, or incorrect image settings. But all of these can be easily fixed without stress. That means you may need to either change outlets, adjust image settings, or reposition your camera.
If none of these fixes work, you may need to contact Hikvision customer support for help!