If your Wemo light switch keeps disconnecting, it might be due to the following issues:
- Your Wi-Fi signal strength is low.
- Your Wi-Fi name is hidden.
- Your router is broadcasting on a 5GHz Wi-Fi band.
- You are connected to a congested Wi-Fi channel.
For details on how to troubleshoot this issue, keep reading
Troubleshooting a Wemo Light Switch that keeps Disconnecting
Here are some troubleshooting tips to help you fix connectivity issues with your Wemo Light Switch:
Move Your Router Closer to Your Wemo Light Switch
Your Wemo light switch may keep disconnecting because your Wi-Fi signal strength is low. This often occurs because your Wi-Fi router is too far away from the light switch.
To improve your Wi-Fi signal strength, move your router closer to the light switch. Shifting your router will be more effective if the router is only about 30 feet away from your light switch.
You may want to avoid using a Wi-Fi extender to improve your Wi-Fi signal strength, as Wi-Fi extenders tend to cause connectivity issues in Wemo devices.
Once your router is closer to your Wemo light switch, your Wi-Fi signal should be stronger. And your Wemo light switch should reconnect and stay connected to Wi-Fi.
But if the light switch keeps disconnecting, move on to the next tip.
Unhide Your Wi-Fi Network Name
If your Wi-Fi network name is hidden, your Wemo light switch will keep disconnecting.
In that case, you’ll need to unhide your Wi-Fi name to prevent your light switch from disconnecting. Check your router’s user manual for details on how to unhide your Wi-Fi network name.
If your Wemo light switch refuses to stay connected after making your Wi-Fi name visible, try the next tip.
Ensure that Your Wemo Light Switch and Smartphone are on the same Wi-Fi Network
Your Wemo light switch may disconnect from Wi-Fi because it is not connected to the same network as your smartphone.
To fix this issue, check and ensure the light switch and your phone are on the same Wi-Fi network.
Once the Wemo light switch and your smartphone are connected to the same network, the switch should stay connected to Wi-Fi. But if the light switch keeps disconnecting, move on to the next step.
Change Your Wi-Fi Band
Today, most routers can broadcast on 2 Wi-Fi bands: 2.4GHz and 5GHz Wi-Fi bands. The Wemo light switch is only compatible with the 2.4GHz Wi-Fi band only. So, if your router is broadcasting on a 5GHz frequency, your light switch won’t stay connected to Wi-Fi.
You can fix this issue by changing your Wi-Fi band to a 2.4GHz frequency. You’ll find details on how to change your Wi-Fi band in your router’s user manual.
If this doesn’t work, continue to the next step.
5. Switch to Another Wi-Fi Channel
If your Wemo light switch keeps disconnecting, chances are the device is connected to a congested Wi-Fi channel.
Your Wi-Fi channel may get congested if there is too much internet activity happening on the channel. As a result, your Wemo light switch might not stay connected to the Wi-Fi channel.
If your Wemo light switch keeps disconnecting, you may need to change the Wi-Fi channel. Consult your Wi-Fi router’s user manual to see how to change your Wi-Fi channel.
If your Wemo light switch still disconnects after you’ve changed your Wi-Fi channel, contact Wemo Support.
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If your Wemo light switch keeps disconnecting from Wi-Fi, move your router closer to the light switch. You can also resolve this issue by unhiding your Wi-Fi network name.
Connecting the light switch and your phone to the same Wi-Fi network may also solve this problem.
If this doesn’t help, change your Wi-Fi band and switch to a new WI-Fi channel.
But if your Wemo light switch keeps disconnecting after you’ve tried all these tips, report the issue to Wemo Support for help.