If you’re looking to reset your Ring Contact Sensor but are not quite sure how to do it, keep reading.
In this post, we’ll show you how to factory reset your Ring Contact Sensor (1st and 2nd Gen). If that sounds like what you’re looking for, let’s head right into it.
First off, note the Ring Contact Sensor has 1st and 2nd generation, and the reset method differs slightly. Check your Ring Contact Sensor model to enable you to apply the correct reset instructions.
That said, let’s head over to the instructions.
How to Reset a Ring Contact Sensor?
We’ll start with the Ring Contact Sensor 1st Gen. Follow the steps below to reset your Ring Contact Sensor (1st Gen):
- Remove the cover of your Ring Contact Sensor to access the battery compartment.
- Now remove the battery. Next, press and hold the tamper button in the Ring Contact Sensor. The tamper button is located near the antenna.
- While still holding the tamper button, replace the battery in its compartment.
- The LED light in the contact sensor will start blinking.
- Keep holding the tamper button until the LED light stops blinking. Release the button once the LED light holds still.
- Now, replace the cover of the Ring Contact Sensor.
And that’s all you need to do to reset your Ring Contact Sensor (1st Gen).
Now, let’s look at how to reset the Ring Contact Sensor—2nd Gen.
Here are the steps to follow to factory reset your Ring Contact Sensor (2nd Gen):
- Remove the cover of your Ring Contact Sensor.
- Press and hold the Reset button in the contact sensor. You’ll need the pinhole tool in the contact sensor package to press the reset button. If you can find the pinhole tool, use a paperclip or pin.
- You’ll see a green flashing light on the device.
- Keep holding the reset button until the green light changes to red.
- Release the reset button and place the cover back on the device—to complete the process.
Now your Ring Contact Sensor (2nd Gen) is reset.
Keep in mind that performing a reset on your Ring Contact Sensor will remove all existing settings and return the device to factory default settings. So, ensure you set it up again—just as you did when you first installed it.
How Do You Know the Generation of the Ring Contact Sensor You Own?
To know the generation of the Ring Contact Sensor you own, you’ll need to study some of its key features. Here are some features to help you know the model/generation of your Ring Contact Sensor:
Shape: The Ring Contact Sensor (1st Gen) comes in a rectangle shape, while the 2nd generation has a square shape. So, the shape of your Ring Contact Sensor tells what generation of the device you own.
Size: The Ring Contact Sensor (1st Gen) is larger than the 2nd generation.
Position of the Ring Logo: In the Ring Contact Sensor (1st Gen), the Ring Logo is located at the center, while the 2nd Gen has its logo on the bottom left corner of the device.
More so, the Ring Contact Sensor (2nd Gen) has a circular button on the top left side. This circular button is absent in the 1st generation Contact Sensor.
When installing the Ring Contact Sensor (2nd Gen), the space between the sensor and its magnet is often wider than in the 1st generation Ring Contact Sensor.
With these features, you should be able to know the generation of the Ring Contact Sensor you own.
When Should I Reset My Ring Contact Sensor?
Generally, resetting a device helps with troubleshooting. So, if your Ring Contact Sensor is malfunctioning, resetting it may help fix some problems.
To be specific, you can reset your Ring Contact Sensor if you experience any of the following:
- Your Ring Contact Sensor won’t connect to the Ring Alarm System
- The Ring Contact Sensor keeps going offline.
- The Ring Contact Sensor keeps saying ‘Sensor Tampered’ in the app.
- Your Ring Contact Sensor keeps disconnecting.
As mentioned, resetting helps with troubleshooting, so you should try to reset it if the device is not functioning properly.
Keep in mind, resetting your Ring Contact Sensor will restore the original settings on the sensor.
Before you reset your Ring Contact Sensor, ensure that you’ve tried all the troubleshooting tips that have been suggested for fixing the issue you are facing. You should also save any important information in the Ring app. This is because resetting your Ring Contact Sensor will delete all the data in the device.
If you’re looking to reset your Ring Contact Sensor, first confirm the generation of the Contact Sensor you own. Then follow the right reset instructions to reset it.
If you have reset your Ring Contact Sensor to fix some malfunctions, but the problem persists afterward, try contacting Ring support for help.