Feit Smart Plug Not Connecting: How to Fix
If you’re looking for tips to fix Wi-Fi connection issues with your Feit Smart Plug, you’re on the right page.
In the following paragraphs, I’ll show you what you can do to get your Feit Smart Plug to connect to Wi-Fi. Let’s dive in!
Tips to Troubleshoot Feit Smart Plug Wi-Fi Connection Problems
1. Check that the Indicator Light is Rapidly Blinking
As with most smart devices, Feit Smart Plug needs to be in pairing mode to connect to a Wi-Fi network. If your plug won’t connect to your home Wi-Fi, first check to see if it’s in pairing mode (the led indicator flashes rapidly if it’s in pairing mode).
If the indicator light isn’t blinking fast, it means your plug is not in pairing mode and won’t connect to Wi-Fi.
If this is the case, unplug the plug from the wall socket and plug it back in. Wait for a few seconds to see if it blinks rapidly. If not, press and hold the power button for a few seconds until the indicator light blinks rapidly.
Now go back to the app and try connecting it to your home Wi-Fi.
If this doesn’t help, continue to the next step.
2. Check Your Wi-Fi Router Band
As of now, Feit Smart Plug only supports the 2.4GHz Wi-Fi band. If your Wi-Fi router is operating on the 5GHz frequency, the plug won’t connect to it.
Check your router and set it to broadcast the Wi-Fi on the 2.4GHz frequency only. You can do this via your router’s settings. Refer to your user manual for instructions if needed.
If the issue persists, continue to the next step.
3. Restart Your Wi-Fi Router
Restarting the router is usually a go-to solution for most Wi-Fi connection issues, especially when adding a new device.
More so, your Feit plug may not receive sufficient Wi-Fi signal from the router if it’s located too far from it. Ensure that the plug is close to your router for strong Wi-Fi signal strength.
You may also consider getting a Wi-Fi Booster to extend the reach of your Wi-Fi network.
4. Check Your Wi-Fi Password
Entering an incorrect Wi-Fi password is another common cause of Wi-Fi connection issues with smart plugs.
As you can see in the app, you need to enter your Wi-Fi password at some point to authorize the connection. Of course, the plug won’t connect if your Wi-Fi password is not correct.
Check that your password is correct and ensure you enter it correctly. If needed, reset your router and set a new password.
5. Turn Off VPN App
For some reason, Feit Smart Plug won’t connect to Wi-Fi if you have a VPN app running in your phone’s background.
Check and disable any VPN app on your phone, then try to connect again to see if it works.
6. Update the App
Issues like this could also happen if your app is not updated. Depending on your phone, go to Google Play Store or Apple App Store to see if there are new updates to the Feit Electric app. If so, update your app to see if that solves the Wi-Fi connection problem.
More so, ensure you’re using the right app. If you’re using a third-party app like Smart Life or Tuya, switch to the Feit Electric app and then set up your device with the app.
7. Confirm that Your Internet is Working
Unstable internet can also cause connectivity issues. If you’re still having difficulties connecting the plug to your home Wi-Fi, check whether your internet is working.
Try to open a webpage on your phone’s browser to see if it works normally. If it doesn’t, then that might be the cause.
In this case, you may just have to wait for some time and try again or contact your Internet Service Provider.
How do I reset my Feit Smart Plug?
To reset your Feit Smart Plug, locate the power button on the device, then press and hold it (for about 5 seconds) until the LED indicator flashes rapidly. The rapid blinking shows that the plug is reset and is now ready to connect to a Wi-Fi network.
Feit Smart Plug Shows offline; what do I do?
This usually happens if the plug loses Wi-Fi connection or is turned off.
To fix this, unplug your device from the wall outlet and plug it back in—ensure the wall outlet is turned on. Next, check whether the indicator light on the plug is flashing quickly. If not, press and hold the Power button for a few seconds until the LED indicator flashes rapidly.
Now return to the app and set up your plug.
Why does my Feit Smart Plug keep losing Wi-Fi connection?
This could be happening because your router automatically switches frequencies, or your network signal strength is weak.
To fix this, ensure your router is set to run on the 2.4GHz band only. Also, try to move the plug closer to the router or get a Wi-Fi extender to extend your Wi-Fi network range.
How do I change the Wi-Fi on my Feit Smart Plug?
To change the Wi-Fi on your Feit Smart Plug, you’ll need to factory reset the device and then set it up with the new Wi-Fi. See how to reset a Feit Smart Plug above.
Does Feit Smart Plug work with Alexa?
Yes. Feit Smart Plug works with Alexa. To get it working with Alexa, you’ll need to integrate it through the Alexa app.
Does Feit Smart Plug work with Google Home?
Yes. You can pair your Feit Smart Plug with Google Home for hands-free control.
As you can see, there may be several reasons behind Wi-Fi connection issues with your Feit Smart Plug. So ensure you try all the troubleshooting steps above.
And if none of the fixes help, contact Feit Electric Support for help.