Looking for tips to reset your Treatlife smart plug? This post is your go-to resource.
First off, note that resetting your Treatlife smart plug will remove all your custom settings. You should only reset your plug if it’s not working properly or you want to change the settings.
That said, read on to see how to reset your Treatlife smart plug.
Resetting Your Treatlife Smart Plug
Follow these steps to reset your Treatlife smart plug:
- Plug the smart plug into a power outlet and ensure the device is on.
- Press and hold down the power button (on the left/right side of the device) for 4-6 seconds.
- The status LED will flash rapidly.
- The quick flashes indicate that the device is reset and ready to pair again.
Did you reset your smart plug to fix connection issues, but the problem persists? If so, keep reading to see other ways to troubleshoot connectivity issues with your Treatlife smart plug.
Tips to Troubleshoot Treatlife Smart Plug Wi-Fi Connection Issues
Reboot Your Router
Rebooting the router is usually a go-to fix for Wi-Fi connection issues. If your Treatlife smart plug won’t connect to Wi-Fi, reboot your router to see if it helps.
You can reboot your router by unplugging it from its power source. Then wait a few seconds and plug it back in.
If the problem persists after this, continue to the next step.
Make Sure the Smart Plug is Closer to Your Router
If you’re setting up your Treatlife smart plug for the first time, you’ll need to ensure that the device is not far from your router. The smart plug may not receive enough Wi-Fi signals to connect if the distance between it and the router is above 30ft.
Move your plug to the same room as your router during setup. Don’t worry, you can return the plug to its position after the setup.
Check Your Wi-Fi Band
Your Treatlife smart plug may fail to connect to Wi-Fi if your router is operating on the 5GHz band.
The smart plug is only compatible with 2.4GHz Wi-Fi. If you own a dual-band router, make sure you connect to the 2.4GHz band.
You can set your router to operate on the 2.4GHz band alone via the router’s admin page. Refer to your user manual for guidelines.
More so, check that your phone (where the app is installed) is connected to the same 2.4GHz Wi-Fi.
Update the Treatlife App
The Treatlife App may sometimes malfunction if you’re not using the current version.
Go to your app store (Google Play Store or App Store) and type in Treatlife in the search bar. If the app needs to be updated, you’ll see the update button beside the app. Click on it and follow the instructions to update the app.
If you’re using another app (such as the Smart Life App) to control your Treatlife smart plug, check for updates and get it updated.
As you can see, resetting your Treatlife smart plug can be done in seconds.
And if you had reset the plug to fix issues related to Wi-Fi connection, but the problem persists, you can try other troubleshooting steps in this article.